旅館內的扒手

on May 19 in 2005婚禮紀錄 tagged by

婚禮過後,我的家人們啟程往倫敦去.
畢竟飛過大半個地球,若只為了一天的婚禮未免太不划算,所以他們到處去玩玩.
他們下榻在一間四星級的飯店,但才剛 check-in,舅媽的皮包就在櫃檯旁被小偷扒走了!
說到這,我都不知道台灣的那間旅社為什麼安排他們住4星級的,因為他們的旅費並不便宜耶!
但這與星級無關,就算不是5星級的,也應該做的比他們好.

爸爸打電話問我該怎麼辦,哇哩咧,我才剛結婚都還沒能好好休息耶!
馬上打電話去飯店問到底是怎麼回事,他們跟我說,是因為行李放在沙發上沒有人看顧,所以被扒走了.


再打電話去給舅媽,一方面安撫她,一方面問那袋子裡有哪些東西.
舅媽說,好家在,護照和錢都沒有被偷走,那袋子裡只是一些衣物和保養品.
說要報警,櫃檯人員說因為沒有人員傷亡,所以警局不會派人來,因為警察局已經關門,要明天才能報案.
舅媽說,袋子是在她身後,不是沒有人顧的!
她看到櫃檯後面的牆上有裝錄影機,就立刻請他們調錄影帶出來看,但櫃檯人員卻跟他們說,那錄影機沒有開機!
聽到這,我一肚子火起...裝了不開機,那你裝個屁阿!

馬上打電話回旅館,請總機小姐幫我接值班經理.
我先請教他名字,畢竟我要知道我在跟誰講話,如果他處理的不好,我才知道我要投訴誰!

「我花一大筆錢,安頓我父母住在你們的旅館裡,而不是隨便一家便宜的路邊的 B&B,為的是什麼?
就是要他們安全,受到妥善照顧,良好的服務,我們好安心!
結果他們才剛到,就在你們的旅館裡面被扒了,你們這是哪門子的飯店!」
他跟我說,因為櫃檯進出的人很多,他們很盡力照顧所有客人和他們的財產,但總有意外.

我先把醜話說在前頭,因為我有點激動,所以口氣不好,但請他諒解,發生這樣的事情,毀了我家人的旅行,實在很難會有人有好心情.
(其實沒有那麼嚴重啦!)
他說他明白,也很抱歉.

「你們有裝 CCTV 却沒有開,你們裝幹嘛的!?」
他說是壞掉,不是沒開.
我問,降壞多久了?
他說不能告訴我這個.
我說,那你啥時才要修?
他說,明天就會修.
「你現在是在說就算我們衰,我們倒楣囉!?」

我舅媽說皮包在她身後,她只不過是轉身去拿她的房間鑰匙,一瞬間就被扒走了.
我跟值班經理說,在這麼短的時間裡面被扒,表示扒手已經在你們的旅館裡晃很久了,就等這麼一個幾秒鐘的機會!
如果你們的 CCTV 有開,肯定會錄到這個人的!
或者,他是你們旅館裡的工作人員,你們有內賊?
或者,你欺負我家人是外國人,想息事寧人,假裝沒開?
或者,你怕這對你們旅館名聲不好,不想幫忙?
他只是一直道歉,說他們會改進的,但還是啥忙都幫不上.

掛上電話,我還是決定寫一封抱怨信去他們的總公司,雖然罵完之後我心情有比較好一點.
畢竟,他們早該讓 CCTV 正常運作的.

我爸還開玩笑說,這樣也好啦,才公平嘛.
他們去台灣的時候被搶,我們來英國的時候被扒!

159 Comments

  • Richard says:

    人沒事最重要…其它的就當作花錢消災…
    不過妳老爸還蠻有意思的~
    這樣算是另一種外交友好模式嗎:p

  • 小仔 says:

    妳老爸還挺豁達的!
    不過為什麼這麼容易遇到扒手或搶匪這一類的呀? ^^a
    那個飯店的處理讓人覺得不大爽,
    總覺得在飯店櫃檯旁東西還會被扒走真的很奇怪!
    不會發現鬼鬼祟祟的人嗎?

  • Ann says:

    你老爸真的很樂觀耶,
    超幽默的
    本來看到這也很生氣
    也能體會你氣憤的心情
    但是看到那句
    「裝了不開機,那你裝個屁阿!」
    我還是不由自主的狂笑出來
    哈哈哈
    但是還是祝福你的家人一帆風順
    玩得愉快喔!

  • page12 says:

    啊,這樣也算公平嗎,呵呵,東西不見很掃興呢

    沒想到英國治安也不是很好

  • emily says:

    dear 查爺,
    哈, 沒辦法嘛, 遇到了就只好自己調侃一下, 日子比較好過囉!

    dear 小仔,
    對阿, 幹嘛我們老遇到人家搶或扒阿!? 我們有看起來好欺負嗎?? 怪怪…
    所以我們才要寫信去投訴, 如果他們不好好處理, 我們就上英國ㄉ網站罵臭他們!

    dear Ann,
    謝謝啦, 他們這時已經回到台灣啦, 還好沒丟掉啥重要ㄉ東西, 真ㄉ是萬幸啦!
    那個扒手大概也很嘔吧, 等半天搶這一包, 竟然啥值錢ㄉ東西都沒有, 他心裡面一定也是OOXX! 哈!

    dear page12,
    英國就跟其他ㄉ國家一樣, 有治安好ㄉ區域, 也有比較亂ㄉ地區.
    像我們住ㄉ這一個鎮上就挺好, 而倫敦絕對是比較亂ㄉ, 甚至可以說是最亂ㄉ!
    倫敦人有一句俗話說:”沒有人沒被搶過!”, 可見它ㄉ治安多差.
    尤其晚上, 遊客千萬不要自己一個人走在街上, 那絕對是很危險ㄉ.
    如果來英國旅遊, 一定要隨時注意自己ㄉ行李喔.

  • genie says:

    恩∼∼
    真是覺得你真是太辛苦囉∼∼
    忙完婚禮還不得休息片刻
    但我想這些因該都應該已經恢復正常的生活了∼∼
    有恭喜你囉∼∼
    接下來就等你這【外國人】回台灣完囉∼∼

  • emily says:

    dear Genie,
    呵, 那就是明年4月囉, 到時候見啦!

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